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Employee Relations Business Partner


Hanover, MD, US, 28216


Requisition ID:  87741 

Posting Locations: Baltimore; Hagerstown; Hanover


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Employee Relations Business Partner


REFRESH your career by joining our exceptional team! Coca-Cola Consolidated, the largest bottler in the U.S., is looking for an Employee Relations Business Partner!


Things you should know about working as an Employee Relations Business Partner:


Supports a Region by providing direction and assistance with lower tier employee relations issues within assigned geographical region. Champions the Coca-Cola Consolidated purpose & culture.

Advises to, implements and executes HR policy, procedures and processes.


Advisory level:

The job holder... identifies deviations, advises on personnel issues and helps implement approved solutions.


Impact on (corporate) HR policy/ strategy:

The job holder... helps develop and implement HR policies, guidelines and procedures.


Guidance / Coordination:

The job holder... formulates new policies and coordinates their implementation within own HR discipline.


What would success look like?


        • Needs Assessment: Uncovers emerging issues and/or needs and identifies potential causes, related issues, key stakeholders and barriers.

        • Recommendations: Provides advice on designing new processes and systems to achieve professional standards and desired outcomes.

        • Solutions Analysis: Analyzes specified problems and issues to find the best technical and/or professional solutions.

        • Client & Customer Management (Internal): Manage relationships with key internal customers and act as their business partner, while typically using support teams to ensure client satisfaction.

        • Building Capability: Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.

        • Performance Management: Takes responsibility for implement a team's performance management systems with guidance from senior colleagues.

        • Policy Development & Implementation: Develops procedures for area of expertise with guidance from senior colleagues, then monitors implementation of those procedures within the organization.


Minimum Qualifications



        • Understanding Others: Takes an active interest in other people. Seeks to understand their individual perspectives and concerns and accurately hears the unspoken or partly expressed thoughts, feelings and concerns of others. Specifically, has deep insight; for example, having a deep understanding of what drives and motivates an individual.

        • Self-Confidence: Functions independently and with confidence in challenging situations. Specifically, expresses confidence in themselves; for example, expressing confidence in own ability or judgment.

        • Adaptability: Responds to differences and changes in the internal or external context, taking a flexible approach to reach business outcomes. Specifically, adapts tactics; for example, while maintaining the same overall plan or strategy, changing how to accomplish goals in line with changing circumstances.

        • Self-Control: Maintains control of their emotions even under difficult situations to continue to perform effectively. Specifically, calms others; for example, helping other people respond constructively during times of stress.

        • Focusing others on the customer: Focuses the organization on discovering and meeting the customer’s needs. Specifically, adds value; for example, focusing on others on adding value by addressing the areas that matter most to the customer.

        • Listening with Respect: Shows respect for others by seeking to understand their perspectives. Demonstrates positive regard for others, if each person has unique capabilities. Specifically, puts others first, creates understanding among others; for example, helping others better understand one another, by providing insight while maintaining confidentiality and boundaries, effectively using their focus on others as a source of influence.

        • Holding People Accountable: Holds people accountable to standards of performance both in what and how they do it. Specifically, sets basic expectations; for example, monitoring performance against compliance requirements and basic standards.

        • Approach to Thinking: Thinks through situations of varying degrees of complexity and ambiguity, to understand them clearly. Specifically, sees multiple relationships; for example, identifying several likely causes or consequences of a situation.

        • Information Seeking: A desire to know more and seek information to inform decisions. Specifically, explores; for example, establishing the facts by digging deeper, asking probing questions and challenges first responses.

        • Conceptual Thinking: Thinks through issues by seeing the pattern or big picture, brings facts and ideas together, and develops innovative or creative insights. Specifically, applies models or theories; for example, using a theory to help understand a situation.

        • Verbal Communication: Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.’

        • Experience enables job holder to deal with most situations and to advise others (Over 3 years to 6 years).


        • Computer skills: Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.

        • Review and Reporting: Applies comprehensive knowledge and skills to work independently while providing guidance and training to others on reviewing and creating relevant, lucid and effective reports.

        • Policy and Regulation: Works independently and provides guidance and training to others while interpreting and applying comprehensive knowledge of laws, regulations and policies in area of expertise.

        • Data Collection and analysis: Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.

        • Action Planning: Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.

        • Planning and Organizing: Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

        • Policy and procedures: Works with guidance (but not constant supervision) to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.



Preferred Qualifications


        • General Education: University (First degree) preferred



All candidates will be subject to pre-employment testing: Background Check, Drug Screen, and Physical Abilities Test (if applicable).







Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer.

Nearest Major Market: Charlotte