Red Classic - Collections Specialist

Location: 

Charlotte, NC, US

 

Functional Area:  Finance and Accounting 

Posting Locations:  Charlotte 

Red Classic is a subsidiary of Coca-Cola Bottling Co. Consolidated.  Our objective is to deliver the finest transportation solutions customized for our customers shipping needs

 

The Collections Specialist reports to the Credit & Collections Manager and will have full ownership of the collection processes pertaining to the RCTS and RCT accounts receivable portfolios. The CS should be adaptable and comfortable in interacting with both internal and external customers.

 

RESPONSIBILITIES:

  • Proactively communicate with external RCTS and RCT customers, via phone and email on a daily basis, regarding past due invoices. Determine the reason for the non-pay.

  • Collaborate with the sales department and other internal departments, to identify potential billing issues with customers and relay findings to the billing department for corrective action.

  • Actively notate collection contact and activity with customers and follow up accordingly.

  • Escalate any challenging customer issues to the Credit & Collections Manager.

  • Participate in regularly scheduled AR reviews, presenting particular customer concerns and your action plan.

  • Maintain and update the AR Aging report on a weekly and month end basis.

  • Maintain and update all customer accounts payable contact information within SAP.

  • Build and maintain both new/existing relationships with customer accounts payable contacts.

  • Other duties as assigned.

WORK EXPERIENCE:

  • Candidate should have a minimum of 2-5 years of commercial (B2B) collections experience.

  • Transportation Industry experience preferred.

  • Bachelor's Degree in Accounting, Finance, Business or related field preferred.

  • Collections background is required, Accounting or Finance background is ideal.

  • Excellent written and verbal communication skills

  • At a minimum Intermediate skills in SAP, Excel and Word required. 

#CB

 

Red Classic Transportation is an Equal Opportunity Employer.


Nearest Major Market: Charlotte

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